From Chaos To Control PDF


From Chaos to Control: Build a High Performance Team Using Knowledge Management PDF

See Excerpt  ~  Table of Contents  ~  See Print version

By working closely with charities, Sharron Batsch has witnessed first-hand how a chaotic approach to the management of donor gift data takes its toll.  Donations are down, donor relations have not been well-recorded and organizational history is in disarray.  It's frustrating and yet understandable, as many charities are operating without a knowledge plan and have no management paradigm to draw from.

When it comes to data management, chaos doesn't have to be the norm.  From Chaos to Control will help you to:

  • identify areas where chaos lurks
  • troubleshoot common data management issues with practical solutions
  • implement improvements that are sustainable  
  • build a high performance team 
  • create a work environment that is more productive

The intent of this book is to bring chaotic data management issues to light so that you can make positive adjustments where they will be most beneficial.  The result will be better quality data and more accessible information which leaves staff with more time to focus on, explore and embrace new opportunities to build a successful fundraising program.

What people are saying about From Chaos To Control:

“I LOVED it. I will blog about it in my weekly blog on my website.”
— Simone P. Joyaux, ACFRE, Joyaux Associates |

"All nonprofit organization leaders and board directors should read this book and take heed….Read and learn."
— Lynn Mandel, Telus Foundation Board Member

"Sharron Batsch has written a lively manual for anyone who works in the charitable sector. She advocates convincingly for knowledge management systems that provide all the tools necessary for successful fundraising."
— A. Anne McLellan, P.C., O.C., Board Member

"Sharron gets it….She gets the need for all of us to understand the role that data and discipline have in helping us raise more money."
— J.A. Tony Myers, CFRE, Principal and Senior Counsel, Myers and Associates

ISBN 978-1-927375-03-7  Civil Sector Press 2013
140 pages / downloadable PDF