Our Team / Contact Us


Jim’s 45 years in technical and business information services have been packed with innovation and achievement. He launched Canadian FundRaiser in 1991, co-founded Charity Village in 1993, published Canadian FundRaiser eNEWS in 2001 and Gift Planning in Canada in 2004 and offered a Key-To-The-Sector training program for non-profit managers in 2005, attended by more than 4,000 professionals. In 2007, he founded Civil Sector Press. He’s been president of the Canadian Society for Engineering Management and the Business Press Editors Association, Chair of the Board of Foster Parents Plan of Canada, and a Director of Foster Parents Plan International Inc, Camp Big Canoe, the Canadian Association of Gift Planners, the Kanawa Canoe Museum, Metropolitan United Church (Toronto), and Youth Employment Services. Jim has won a variety of editorial awards, including the Kenneth R. Wilson Award for Business Journalism. In 2017, he was awarded a Lifetime Achievement Award from the Association of Fundraising Professionals (AFP).



Mary works closely with authors and Hilborn constituents, as well as managing the mailing list for Hilborn Charity eNews and Civil Sector Press’ BookRoom. Mary also organizes professional development events, workshops, webinars and conferences. Contact Mary at mary @ hilborn.com.



Ann Rosenfield MBA, CFRE is an award-winning professional who has been working with donors, volunteers and boards of directors make decisions about charity for more than 20 years. She has worked as Executive Director of a small charity and has also worked in a large, national non-profit with a staff of 1,000. Her professional volunteer leadership service includes over eight years with Imagine Canada and more than 20 years with the Association of Fundraising Professionals. She volunteers as Board Secretary of Rainbow Railroad and also volunteers with several local charities including Not Far From The Tree. Contact Ann at ann @hilborn.com or connect on Twitter @Hilborninfo.




Marlena is an experienced fundraising consultant and writer for non-profit organizations. As a Founding Partner and the Fundraising & Communications Director of Bequest Insurance, Marlena works with charities to help create income streams from gifts of life insurance and insurance products. Her specialties include direct mail, newsletter writing, editing, writing about planned giving, promoting gifts of insurance, mid-level and major giving direct mail programs, sponsorship packages. She is the co-author of Ripple Effect and Multiplying Generosity.  Contact Marlena at marlena @donewrite.com or connect on Twitter @MarlenaMcCarthy.


Gail Picco is widely recognized as one of Canada’s foremost experts on how to carve a path through the increasingly complex dynamics of the charitable sector. She is an award-winning strategist and thought-leader whose fundraising, communications and advocacy campaigns have raised hundreds of millions of dollars and generated millions of calls to action for scores of charities. Civil Sector Press published her latest book, Cap in Hand: How Charities are Failing the People of Canada and the World. Her novel What the Enemy Thinks was published in 2015. In addition to her writing, she focuses her work on improving charity impact through improved communication, both internal and external, advocacy and fundraising. Contact Gail at gailpicco @gmail.com. Connect on Twitter @gailpicco or check out her blog at www.yourworkinggirl.com.



Kathleen is an enthusiastic and creative designer who loves the challenge of crafting the best solution to communicate the client's needs, whether the medium is digital or print. She started her company, Cranberryink, over 20 years ago, and since then Kathleen has partnered with a wide range of organizations to produce books, reports, brochures, newsletters, stationery, e-newsletters and websites.

Kathleen graduated from Carleton University with a degree in Mass Communications. She then went on to study art and design at the Ottawa School of Art and the OCAD University. Kathleen also studied digital design at Centennial College and Digital Media Studios, both in Toronto. Kathleen is delighted to have turned her love of art and communication into a full time career.